[Kiki] Increased personalisation in Kiki responses
Kiki currently doesn't tailor responses based on the user's job data e.g. job title, department, location etc. Although content-surfacing can be managed through audience visibility settings, we’d like Kiki's responses to take into account job title/department etc. Our specific use case is for technical skills/competency-related questions, like "what should I do to progress my career?" With Kiki's answer/recommendations taking into account the user's job title/department/skill level etc so that Kiki usage can be linked through to organisational skills frameworks.
Log in to comment and vote
No comments yet
Be the first to share your thoughts.